RAG for Fact-Intensive Tasks

Grounding LLM Responses with External Sources in RAG

Evaluating LLM Suitability for a Business Task

A company deploys a customer support chatbot powered by a standard large language model that completed its training in late 2022. When a customer asks for instructions on how to use a new feature released in the current year, the chatbot provides inaccurate information, stating the feature does not exist. Which of the following best explains the fundamental reason for this failure?

LLM Reliability for Real-Time Data