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A crucial preliminary step in the Retrieval-Augmented Generation (RAG) process is the preparation of a text collection. This collection functions as an accessible, external source of knowledge for the system.

Knowledge Source Preparation in RAG

You are tasked with setting up the knowledge base for a Retrieval-Augmented Generation system. Arrange the following core steps for preparing the text collection in the correct logical order.

Based on the provided scenario, identify the most likely root cause of the chatbot's poor performance related to its information source. Explain two specific actions that should have been taken during the preparation of the text collection to mitigate these issues.

Diagnosing RAG System Failures

A company is building an automated question-answering system using its internal documentation, which consists of both long, multi-page technical manuals and short, single-topic articles. The primary goal is to provide precise and contextually relevant answers. Which of the following strategies for preparing this collection of documents would be most effective in achieving this goal?

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