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  • Apple's Ecosystem and Customer Switching Costs

A long-time user of a highly integrated product ecosystem (where their smartphone, watch, and laptop are all from one company and work together seamlessly) decides to switch only their smartphone to a competing brand. Arrange the following consequences in the most logical order they would likely be experienced, from the most immediate impact to the most long-term consideration.

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  • A long-time user of a highly integrated product ecosystem (where their smartphone, watch, and laptop are all from one company and work together seamlessly) decides to switch only their smartphone to a competing brand. Arrange the following consequences in the most logical order they would likely be experienced, from the most immediate impact to the most long-term consideration.