A technology company develops a new, complex software for air traffic controllers. To ensure it is effective and minimizes user error, the company waits until the software is fully coded and functional before hiring a specialist. This specialist is tasked with observing controllers using the software and then writing a report on potential usability issues. Which statement best evaluates the company's strategy?
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A technology company develops a new, complex software for air traffic controllers. To ensure it is effective and minimizes user error, the company waits until the software is fully coded and functional before hiring a specialist. This specialist is tasked with observing controllers using the software and then writing a report on potential usability issues. Which statement best evaluates the company's strategy?