- Find allies and experts to coordinate and collaborate with and obtain advice from  
- Involve stakeholders that are willing to contribute in substantial ways to the project., and involve them in the research process and share information with them
- Hunt for data sources that may have information useful to you
- Find ways to measure how well the system is working for its users.


New York University

University of Michigan - Ann Arbor

Augustana College (IL)

This used primarily to identify, validate, and discard with whatever assumptions, data or insights a team has.  This type of research should ideally be done in the early phases of a project.

- Competitive testing 
- Field Study 
- Diary Study 
- User Interview 
- Stakeholder Interview



User Experience Research Phases: Discover

Nielsen Norman Group. (n.d.). Retrieved April 10, 2022, from https://www.nngroup.com/ 

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