Using a pair of smart glasses with a camera attached, or a smartphone camera, Aira agents are able to see what a person with vision impairment sees in real-time, and then talk to them through the app so they can help the person with whatever the task is at hand. The user highly relies on the agents' service and it is paid on an expansive monthly rate. But the hand-in-hand service is more helpful than ai-based technology and requires no cost of learning.