Fill in the Blank

An electrical contractor is deciding whether to renew a $2,000-per-month advertising contract. The ad vendor's report emphasizes that the campaign generated 450 phone inquiries over the past quarter—far more than any other channel. However, after reviewing the contractor's own records, only 4 of those 450 inquiries were ever booked as paying jobs. When the contractor judges the campaign's true value by examining how many leads actually became closed sales rather than just counting total inquiries, the metric that reveals this campaign's poor performance is the ____ rate.

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Updated 2026-05-04

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Electrician Business Operations

Running an Electrical Contracting Business Course

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