Analyze the team dynamics described in the case study. Based on the individual characteristics of the two employees, explain why the manager's leadership approach is effective for one employee but is causing friction with the other.

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Followership research suggests that individual differences among followers are crucial. These can include traits like degrees of extroversion, desire for growth, and need for guidance. Other examples of influential characteristics include how a person responds to criticism or their preference for structure, which affect the ideal leader-follower dynamic.

Characteristics of Followers

The degree of extroversion is one follower characteristic studied in relation to leadership style. While some research suggests that highly extroverted individuals function better with more frequent interaction with their leaders, other studies contest this, indicating that the relationship may not be straightforward and that other factors could be more influential.

Follower Extroversion and Leadership Interaction

A follower's individual need for growth is a key characteristic influencing the leader-follower dynamic. Followers with a strong desire for organizational growth and learning tend to respond positively to leaders who offer developmental opportunities. Conversely, followers with a low need for growth may become dissatisfied if a leader pushes them toward development, as they might perceive it as being forced or as a sign of their underachievement.

Followers' Need for Growth

An employee's need for leadership is a critical factor in the leader-follower dynamic. Individuals with high autonomy prefer less structure and may have a weaker relationship with leaders who impose rigid processes. In contrast, followers who have a strong need for leadership benefit from a well-structured environment with clear responsibilities and little ambiguity. For these employees, a leader who provides a clear path forward without much deviation promotes a strong and positive relationship, as they are most comfortable working within established guidelines.

Followers' Need for Leadership

Based on the case study below, evaluate the manager's leadership approach. Explain the most likely reason for the team member's change in behavior by analyzing the interaction between the leader's style and the follower's probable characteristics.

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