Case Study

Crafting a Mutually Beneficial Agreement

You are a consultant hired by a small business partnership, run by Chloe and David, to resolve a strategic disagreement. They must choose one of two software systems to implement: 'Streamline' or 'Innovate'. Their individual year-end bonuses are tied to this decision, as shown in the payoff matrix below. Both situations where they choose the same system are stable outcomes, but they disagree on which one to pick.

Analyze the situation and propose a specific, single-value side payment from one partner to the other that would resolve the conflict by making the most efficient outcome agreeable to both. Explain your reasoning, showing how your proposed payment makes both partners better off.

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Updated 2025-08-07

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