Essay

Crafting Examples for Instruction Inference

A developer is building a tool to process customer complaint emails. The goal is to have a language model automatically extract three specific pieces of information: (1) the core issue, (2) the product involved, and (3) the customer's requested action. The developer's initial attempts at writing a direct instruction have failed to produce consistent results.

Your task is to help the developer by applying the technique of generating an instruction from examples. Create three distinct input-output pairs that you would provide to a language model to help it infer the correct instruction for this task. For each pair, briefly justify why it is a good example.

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Updated 2025-10-06

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