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Criteria Used to Determine the Trustworthiness of Online Information

According to Gil & Artz (2007) the criteria that people use (often unconsciously) to determine the trustworthiness of online information includes:

  • topic
  • context
  • criticality
  • popularity
  • authority
  • direct experience
  • recommendation
  • related resources
  • provenance
  • user expertise
  • bias
  • incentive
  • limited resources
  • agreement
  • specificity
  • likelihood
  • age
  • appearance
  • deception
  • recency

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Updated 2021-07-30

Tags

Psychology

Social Science

Empirical Science

Science