Based on the case study below, analyze the provided 'System Information'. Identify at least two specific weaknesses in it that likely led to the 'Undesirable Output', and explain the reasoning for each weakness.

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System information, sometimes referred to as a system prompt, is a component of the input provided to a Large Language Model. Its purpose is to establish the context or define the constraints for the task the model is expected to perform.

System Information in Prompts

An e-commerce company wants to deploy a chatbot to handle customer support inquiries. The primary goals are to ensure the chatbot is always polite, helpful, and strictly avoids offering unauthorized discounts. Which of the following system information snippets would be most effective in constraining the model's behavior to meet all these requirements?

Debugging LLM Behavior via System Information Analysis

You are tasked with configuring a Large Language Model to act as a 'Plain Language Summarizer' for complex scientific articles. The model's summaries must be easy for a general audience to understand, be strictly under 100 words, and must not use technical jargon. Write a concise and effective set of instructions (a 'system prompt') that you would provide to the model to ensure it consistently meets all these requirements.

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