A user manual is when coworkers share insights into how individual team members want to be handled on an everyday basis, as well as when problems come up.


Ohio State University, Columbus

Employers and employees must regularly check in with colleagues and schedule informal meetings to ensure that connection exists on a non-work or formal level. This connection is essential for partnership and work efficiency with colleagues. To help with this a connection toolkit can be created to facilitate growth in relationships. Team building events can additionally be created to help organize and grow the group as a whole. 

Connecing As Human Beings

A. Lechner, J. Tobias Mortlock, How to create psychological safety in virtual teams, Organ Dyn (2021),
https://doi.org/10.1016/j.orgdyn.2021.100849

How to create psychological safety in virtual
teams

A toolkit could be made available to team members, so they can pick individual topics or questions for one-on-one calls. In this way, conversation culture may shift towards topics that foster creating high-quality connections. The Toolkit should include questions regarding personal life, working context, individual preferences for ways of working, and what is important and valuable to individuals in their contexts.


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