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Case Study

Departmental Performance Analysis

A regional manager oversees two departments: Sales and Operations. The Sales department began the year with 40 employees, and 8 employees left during the year. The Operations department began the year with 150 employees, and 21 employees left during the same period. The manager wants to allocate a limited budget for retention improvement initiatives to the department with the more significant turnover problem. Based on an analysis of the employee separation rate for each department, which department should the manager prioritize and why? Justify your answer with calculations.

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Updated 2025-08-02

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