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Design Implications for the Deferred Choices Pattern

Design Implications:

  • When possible, don’t accost the user with too many upfront choices in the first place
  • Clearly indicate required versus optional fields, and don’t make too many of them required. Let users move on without answering the optional ones.
  • Try to separate the high priority questions from the low priority questions, and present the shorter list of high-priority questions first
  • Employ the use of good default answers, but remember pre-filled answers still require the user to check them, so there is still some cost to the user
  • Allow users to defer questions and easily find and return to them elsewhere at a later time

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Updated 2020-11-17

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Design Science