- Habits
- Usage Scenarios
- Attitudes & Motivations
- Changes in Behavior & Perceptions 
- Customer Journey


Arizona State University

University of Michigan - Ann Arbor

A qualitative research method where participants log interactions and information related to a specific context over a period of time. Researchers give participants a device to record their lives related to the studied products. 




Diary/Camera Studies in UX Research

Salazar, K. (2016, June 5). Diary Studies: Understanding Long-Term User Behavior and Experiences. Nielsen Norman Group. https://www.nngroup.com/articles/diary-studies/

Diary Studies: Understanding Long-Term User Behavior and Experiences

- Preparation
- Pre-study brief
- Logging period 
- Post-study Interview
- Data analysis 


5 phases of Diary Studies 

- Give incentives that will ensure that participant stays motivated to continue study; can split over different phases as user reaches next milestone.
- Be upfront and make sure users know the extent of their involvement in this long study.
- Organize the data as it comes in.
- May be helpful to run a pilot study so that you can improve the official, larger study. 

Diary Study Tips

Diary Studies Insights

- Interviews
- Focus groups 
- Diary studies 
- Field studies 

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