GitLab separates public discussion of negative topics from negative feedback about a person: negative feedback should move to a smaller setting when that is feasible. The handbook allows group negative feedback when the recipient is higher in the management chain, showing that no one is above feedback.

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GitLab values caring for others and treats care as a basis for direct challenge and feedback. It says kindness does not require avoiding disagreement or withholding feedback, and that people can criticize work while remaining respectful toward the person.

Caring Directness in GitLab Feedback

GitLab public handbook values page describing CREDIT values, public values, reinforcement mechanisms, remote-work culture, transparency, collaboration, iteration, diversity, inclusion, belonging, and results for customers. https://handbook.gitlab.com/handbook/values/

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