Headsets do not have requirements such as general telephones in the workplace, meaning it is not required to be readily accessible. If an employee has a hearing disability and a headset is required to perform at work, then the company is responsible for providing one that is hearing aid compatible.

Michigan State University

It is a requirement that all phones located in a common area at a place of work are compatible. This would include libraries, reception, and other common gathering spots. For non common areas, all telephones must be compatible. This includes offices, stations, mail rooms, and more.

Hearing Aid Compatible Phones in the Workplace

(n.d.). Retrieved from https://transition.fcc.gov/Bureaus/Common_Carrier/FAQ/faq_hac.html


HAC FCC Requirements

Any workplace that has less than 15 employees are exempt from the non common area requirements, but still must comply with the common area standards.

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