Learn Before
2 - Help Users Adopt More Efficient Methods
Most users do not become expert users on their own. After some time, users will become stagnant with their efficiency with a system. They will keep using methods that might be inefficient but still familiar/satisfying to use. This can reduce productivity, so designers should try and implement ways to inform the user of more efficient methods. These designs should inform users in a non-obtrusive manner (not long tutorials).
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8 Design Guidelines for Complex Applications
1 - Promote Learning By Doing
2 - Help Users Adopt More Efficient Methods
3 - Provide Flexible and Fluid Pathways
5 - Coordinate Transition Among Multiple Tools and Workspaces
7 - Ease Transition Between Primary and Secondary Information
8 - Make Important Information Visually Salient
Helping Users Track Actions and Thought Processes in Complex Applications
Guideline 6: Reduce Clutter Without Reducing Capability in Complex Applications