Internal Attitude Change via Cognitive Dissonance
Attitudes can be altered internally through the psychological discomfort known as cognitive dissonance. This state arises when an individual holds conflicting beliefs or attitudes, which motivates them to change one of these components to restore consistency.
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An individual who has always publicly advocated for animal welfare and believes buying products tested on animals is wrong, finds and purchases a highly effective skincare product they love. Later, they discover this product is from a company that tests on animals. According to the principle that psychological discomfort from conflicting beliefs and behaviors motivates a change in one of them, which of the following is the most probable internal reaction for this individual?
Resolving Conflicting Beliefs and Actions