#2: Match between system and the real world heuristic
"Systems should speak the users' language with familiar words, phrases, and concepts rather than system-oriented terms. Interfaces that follow real-world conventions and make information appear in a natural and logical order demonstrate empathy and acknowledgement for users." This heuristic is important because human beings find comfort in familiarity.
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#2: Match between system and the real world heuristic
#3: User control and freedom heuristic
#4: Consistency and standards heuristic
#5: Error prevention heuristic
#6: Recognition rather than recall heuristic
#7: Flexibility and efficiency of use heuristic
#8: Aesthetic and minimalist design heuristic
#9: Help users recognize, diagnose, and recover from errors heuristic
#10: Help and documentation
#1: Visibility of system status heuristic (article)