Nielsen, J. (2010, October 17). Mental models and user experience design. Nielsen Norman Group. https://www.nngroup.com/articles/mental-models/

University of Colorado at Boulder

University of Michigan - Ann Arbor

Add UX research data collection methods references as child nodes here.

Data Collection Methods in UX Research References

https://www.nngroup.com/articles/contextual-inquiry/

Contextual Inquiry: Inspire Design by Observing and Interviewing Users in Their Context

https://elearn.uni-sofia.bg/pluginfile.php/55103/mod_resource/content/0/Resources/Systems_Evaluation/DesirabilityToolkit.doc

Measuring Desirability:  New methods for evaluating desirability in a usability lab setting

Cognitive load is a multivariate concept that represents the weight or load that a task costs the doer's cognitive system. It is composed of several different aspects, including mental load, mental effort, and performance. To effectively measure cognitive load, it is necessary to measure all of the components.

Defining and Measuring Cognitive Load 

Rohrer, C. (2014, October 12). When to use which user-experience research methods. Nielsen Norman Group. https://www.nngroup.com/articles/which-ux-research-methods/?fbclid=IwAR3LsC_01DHxzmYW6r_7SkKaOGpc5IT7P4uQXuezjPjGk8GdO1HQCUXbnNo

When to Use Which User-Experience Research Methods

Mental Models

Cardello, J. (2014, June 22). The difference between information architecture (IA) and navigation. Nielsen Norman Group. https://www.nngroup.com/articles/ia-vs-navigation/

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