1. Established Response Organizations
2. Elected Officials
3. Established Media Organizations
4. Digital Volunteers
5. Digital Humanitarian Organizatins
6. Self-Organizing Connect Communities

Albion College

With the new wave of digital volunteering and the use of social media established agencies are in the process of trying to figure out their new roles and way of interacting during a crisis. 

Negotiating of Agency Roles in Crises 

Büscher, M., Liegl, M., & Thomas, V. (2014). Collective Intelligence in Crises. In J.  Stewart (Ed.), Social Collective Intelligence: Combining The Powers of Humans and Machines (pp. 243–265). Springer International Publishing. DOI 10.1007/978-3-319-08681-1__12

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