Netflix says that, in entertainment and technology, its biggest threat is a lack of creativity, adaptability, and innovation. The memo argues that minimizing rules and processes, while giving people freedom to use judgment and learn from mistakes, is a better recipe for long-term success.

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Netflix says it cares about the Dream Team, putting people over process, and creating an environment where everyone feels responsible for making Netflix better. The memo says this approach is its surest path to excellence and long-term success.

Netflix People Over Process Principle

Netflix Culture Memo. Public company culture document describing Netflix's approach to people, decision-making, freedom, responsibility, and organizational behavior. https://jobs.netflix.com/culture

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