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Concept

Pros and cons of proto personas

Pros:

  • Don’t require a research project; well suited to teams that would otherwise not use personas at all
  • Make team’s implicit assumptions about users explicit, which helps provide the group with a shared direction
  • Can be a gateway to future research

Cons:

  • Often an inaccurate representation of users; can be an echo chamber for incorrect assumptions
  • If the team finds little value in these personas, they can lead to negative attitudes towards personas in general

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Updated 2020-11-06

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CSCW (Computer-supported cooperative work)

Computing Sciences