Learn Before
Concept
Pros and cons of proto personas
Pros:
- Don’t require a research project; well suited to teams that would otherwise not use personas at all
- Make team’s implicit assumptions about users explicit, which helps provide the group with a shared direction
- Can be a gateway to future research
Cons:
- Often an inaccurate representation of users; can be an echo chamber for incorrect assumptions
- If the team finds little value in these personas, they can lead to negative attitudes towards personas in general
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Updated 2020-11-06
Tags
CSCW (Computer-supported cooperative work)
Computing Sciences