Starbucks states that it embraces difficult conversations with respect in order to improve.

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Starbucks presents its culture through a mission centered on coffee, human connection, performance through humanity, growth, excellence, integrity, innovation, care, and responsibility toward people, communities, and the planet.

Starbucks' Stated Mission and Values

Starbucks Careers public Mission & Values page describing Starbucks mission, values, culture of connection, craft, courage, results, belonging, and joy. https://careers.starbucks.com/culture/mission-and-values/

Starbucks Careers: Mission & Values

Starbucks states that it has been built around great coffee and a welcoming place for people to connect. Its mission is to be the premier purveyor of the finest coffee in the world while inspiring and nurturing the human spirit one person, cup, and neighborhood at a time.

Starbucks' Mission to Connect People Through Coffee

Starbucks states that when it shows up at its best, it delivers performance through the lens of humanity.

Humanity as a Performance Lens at Starbucks

Starbucks states that it delights in rigorous attention to details regardless of job and delivers excellence with passion and creativity.

Detail, Excellence, Passion, and Creativity in Starbucks' Stated Values

Respectful Difficult Conversations in Starbucks' Stated Values

Starbucks states that it pursues audacious ideas beyond its comfort zone and continuously innovates to stay ahead.

Innovation Beyond the Comfort Zone at Starbucks

Starbucks states that it does the right thing even when it is hard and consistently achieves goals with focus, integrity, and drive.

Integrity and Goal Achievement in Starbucks' Stated Values

Starbucks states that it actively listens and connects with warmth and transparency, recognizes every person for who they are, and treats people with dignity and care.

Listening, Recognition, Dignity, and Care at Starbucks

Starbucks describes belonging as recognizing everyone for who they are and creating space to be one's authentic self.

Belonging and Authenticity in Starbucks' Stated Values

Starbucks states that it takes pride in work and has fun while doing it, celebrates people and wins, and creates great vibes to bring the best out of others.

Pride, Fun, Celebration, and Positive Energy at Starbucks

Starbucks states that it is committed to creating a better future for its people, communities, and the planet.

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