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Relation
Sense-Making Triangle Re-Imagined
As the sense-making model to information behavior/needs is built on four elements:
- Situation
- Gap
- Bridge
- Outcome
Some researchers have abandoned the use of the triangle, and instead have moved towards illustrating the theory using a bridge-like diagram that shows the gap that arises between the situation and the outcome, and how it is fulfilled through the bridge of information.

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Updated 2021-08-15
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Library Science