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Sense-Making Triangle Re-Imagined

As the sense-making model to information behavior/needs is built on four elements:

  • Situation
  • Gap
  • Bridge
  • Outcome

Some researchers have abandoned the use of the triangle, and instead have moved towards illustrating the theory using a bridge-like diagram that shows the gap that arises between the situation and the outcome, and how it is fulfilled through the bridge of information.

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Updated 2021-08-15

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Library Science