Walmart explains its serve-customers-and-members value as working every day to improve customers' and members' experience of doing business with the company, with the goal of exceeding their expectations.

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Walmart describes its culture as built on living its core values every day, guided by its purpose to help people save money and live better. The company names four core values: acting with integrity, respecting the individual, serving customers and members, and striving for excellence. Walmart says its purpose and values shape who it is, how it works, and how it makes a positive difference in the world.

Walmart's Stated Culture

Walmart public Ethics & Integrity page describing Walmart's purpose, core values, Code of Conduct, integrity, respect, customer service, excellence, and speaking up. https://corporate.walmart.com/purpose/ethics-integrity

Walmart Ethics & Integrity: Core Values

Walmart explains its respect-the-individual value as listening to one another, showing empathy, celebrating differences, and recognizing that great ideas can come from anywhere.

Respect the Individual in Walmart's Stated Values

Walmart explains its act-with-integrity value as being honest, fair, and transparent and doing what the company says it will do.

Act with Integrity in Walmart's Stated Values

Service to Customers and Members in Walmart's Stated Values

Walmart explains its strive-for-excellence value as moving with speed, paying attention to detail, and having high expectations of itself and those it does business with.

Strive for Excellence in Walmart's Stated Values

Walmart says its Code of Conduct helps put core values into action by doing what is right, being honest and transparent, and speaking up when something is not right. The company states that the Code reflects who Walmart is and how it brings its culture to life in everyday work, applies to every Walmart associate, and that Walmart expects business partners to embrace its values and meet its high standards.

Walmart's Code of Conduct

Walmart states that acting consistently with its values requires a culture of integrity to guide all of its decisions.

Culture of Integrity Guides Walmart Decisions

Walmart says its commitment to integrity is reflected in actions such as ensuring that the food and products it sells are safe, using technology and data ethically and responsibly, and listening to and investigating concerns raised by customers, associates, and stakeholders. Walmart frames these commitments as how it brings its values to life and builds trust with everyone it serves.

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