- devalued by insurance coverage 
- medical health providers cannot conduct a physical exam
- the patient's assessment is conducted solely on verbal cues


Limitations to telephone visits

- Telephone visits are basically universally accessible by today's standards of living

Opportunities for telephone visits

Can replace sine unnecessary face-to-face visits; saving time, resources, and strain on the entire healthcare system, especially in terms of cost.

University of California, Santa Cruz

Telehealth encounters can be encountered by the following:
- E-consult: clinician-to-clinician communications
- Remote patient monitoring
- E-consult: patient-initiated communication
- Telephone visit
- Video visit

Telehealth encounters

Wosik, J., Fudim, M., Cameron, B., Gellad, Z. F., Cho, A., Phinney, D., . . . Tcheng, J. (2020). Telehealth transformation: COVID-19 and the rise of virtual care. Journal of the American Medical Informatics Association, 27(6), 957-962. doi:10.1093/jamia/ocaa067

Telehealth transformation: COVID-19 and the rise of virtual care

Specialists can communicate in real-time to optimize patient care as well as having accessible second opinions based on patient request.

E-consult: clinician-to-clinician communications

Remote patient monitoring, or the direct transmission of a patient’s clinical measurements to a healthcare provider, provides an efficient method of monitoring conditions as they progress. Symptoms and developments of chronic conditions can be tracked effectively as well.

Remote patient monitoring

Patient can get medical assistance from medical providers directly saving time on more "basic" issues. Reduces strain on front-line workers and allows said providers to focus on more pressing concerns. 

E-consult: patient-initiated communication

Telephone visit

A form of telehealth encounter involving synchronous patient-clinician communication with both audio and video, allowing care providers to visually observe patients.

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