The searcher may feel uncertain and confused due to the wide berth of information available on any given topic.

San Jose State University

Locating information about a general topic to understand the general idea and start connecting more specific topics. 

3 - Exploration Stage of the Information Search Process

Through each stage of the Information Search Process, users are likely navigating certain feelings including uncertainty, interest, or confidence.

Kuhlthau, C. (2019). Information Search Process. Rutgers University.    https://wp.comminfo.rutgers.edu/ckuhlthau/information-search-process/ 