Learn Before
Concept
Tree Testing: Solutions to Cons
There are two solutions to the limitation of lack of follow-up questions built in to study. (1) Run some moderated pilot sessions to make sure task phrasing is understandable or if a specific category is completely avoided by users. (2) Include short/ quantitative -survey after remote session and then add follow-up open-end questions based on labels selected as difficult to understand.
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Updated 2021-12-12
Tags
User experience (UX) research
Design Science