UPS defines trust through determined people working together and through collaboration with coworkers, customers, and communities to produce shared success and meaningful results.

Collaboration and Shared Success in UPS Trust

UPS links responsibility to a relentless future focus, reliable problem solving, openness to new ideas, and smart risk-taking aimed at unlocking value and building a better tomorrow.

Future Focus and Smart Risk-Taking at UPS

UPS connects excellence to unmatched service and exceeding expectations, and connects integrity to delivering promises with honesty, transparency, and a commitment to do the right thing even when it is difficult.

Excellence and Integrity as Everyday Service Norms at UPS

UPS says it is driven by four core values: trust, responsibility, excellence, and integrity, making those values the central behavioral anchors for its culture.

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UPS describes its culture as shaped by organizational purpose and built on values, partnership, and a leadership model, positioning culture as a differentiator in how the company serves stakeholders.

UPS Culture as a Logistics and Supply-Chain Culture Example

UPS official culture page describing purpose, values, partnership, leadership model, trust, responsibility, excellence, integrity, smart risk-taking, collaboration, and people-focused leadership in logistics and supply-chain operations. https://about.ups.com/us/en/our-company/our-culture.html

UPS: Our Culture

Trust Responsibility Excellence and Integrity at UPS

UPS says its partnership brings values to life by asking people to trust one another, celebrate wins, overcome challenges together, and accept responsibility for making each other better.

Partnership as Mutual Improvement at UPS

UPS's leadership model asks managers to strategize with their heads, inspire with their hearts, and deliver with their hands, combining future-focused problem solving, inclusive and collaborative leadership, and accountable talent-building execution.

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