- Experience with environment, brand, etc.
- Attitude toward subject matter, process, or marketing
- User goals or needs when using the environment, brand, etc.
- What users do following their experience
- Who else is involved in the experience

San Jose State University

Ohio State University, Columbus

User interview questions should elicit information about the user's experience with the environment, brand, etc. under study. They should be simple, neutral, and open-ended to avoid leading questions.

User Interview Questions

Unger, R., & Chandler, C. (2012). A project guide to UX design: For user experience designers in the field or in the making (2nd ed.). New Riders. https://dl.acm.org/doi/10.5555/1593419

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