Each type of trust violation started with the conversation as follows:

Knock on door (audio) Other: ‘Hi, oh sorry, is that mic on?’ EEG Technician: 'No, you're grand, it's off’. Other: ‘How's it going?’

Ability trust violation condition: EEG Technician: ‘Grand, I think I completely messed this one up, but sure...' Other: ‘Sure, look, you can't get them all right. Anyhow, keep at it’.

Benevolence trust violation condition: EEG Technician: ‘Grand, such a waste of their time but sure look, we get our data’. Other: ‘Well, sure look, that's the most important thing isn't it’.

Integrity trust violation condition: EEG Technician: ‘Yeah, grand, I don't think they realise what we are actually doing’. Other" ‘Sure, that's the main thing isn't it’.