When duplicate entries in an online community present slightly different information, users may struggle to determine which version is reliable and hesitate over which entry to trust or engage with.

San Jose State University

Google

Duplicate entries can create information inconsistency in online communities when multiple copies of the same information differ in detail or presentation. Faced with these conflicting versions, users struggle to determine which one is correct or reliable, leading to confusion and mistrust in the content.

Learn Before

Related