- Mortensen, D. (2020). The basics of recruiting participants for user research. The Interaction Design Foundation. https://www.interaction-design.org/literature/article/the-basics-of-recruiting-users-for-usability-testing

University of Michigan - Ann Arbor

Having the appropriate participant pool is the foundation of conducting successful user research. The researchers need to recruit users who can represent the target group/end users in order to improve the products based on results and feedback.

User Research Participants

Two types of user research participants that should be avoided or controlled: Employees and Déformation Professionnelle:

- Employees might feel the need to leave positive feedback. 

- Déformation Professionnelle are professionals in the field of the given product, and therefore they might evaluate the product based on their professional knowledge instead of a pure user perspective.

- While designing usability tests and recruiting participants, making sure to include accessibility issues and users with disabilities.


Special Types of User Participant

The following questions can be used to create a profile of your product's target audience:

- Who is the target audience of the product? 

- Who is currently using the product? 

- What types of people could benefit from the product?

- What are the demographics of current users?

- Who will give the best feedback?



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