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A rapidly growing logistics company is experiencing high employee turnover in its warehouse supervisor position. Exit interviews reveal that new hires often feel overwhelmed and unprepared for the specific demands of the role, such as using the company's proprietary inventory software and managing union-related scheduling conflicts. The current hiring process relies on a generic, one-paragraph job description and unstructured interviews. Which of the following actions should the company prioritize to most effectively address the root cause of this turnover problem?
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A rapidly growing logistics company is experiencing high employee turnover in its warehouse supervisor position. Exit interviews reveal that new hires often feel overwhelmed and unprepared for the specific demands of the role, such as using the company's proprietary inventory software and managing union-related scheduling conflicts. The current hiring process relies on a generic, one-paragraph job description and unstructured interviews. Which of the following actions should the company prioritize to most effectively address the root cause of this turnover problem?