Multiple Choice

Analyze the following excerpt from an electrical proposal for a hot tub installation:

Price: $1,500 Scope: Install 50A GFCI disconnect and wiring. [Found on Page 4 under 'General Terms and Conditions']: Exclusions: Contractor is not responsible for sub-surface impedance or site-specific environmental remediation.

After encountering rocky soil that required hours of manual digging, the contractor presented the customer with a $500 'extra' bill. The customer refused to pay, stating: 'I never saw that list, and I wouldn't have known what "sub-surface impedance" meant even if I had.'

Which statement best identifies the specific flaws in the contractor's exclusion strategy that led to this dispute?

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Updated 2026-05-09

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