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Chatterbox: Crowd-Powered Conversational Systems
- Research in microtask crowdsourcing addressed the integration of crowd work platforms with text-messaging and chatbot systems, to either train the machine learning components of the conversational agent, or substitute artificial intelligence for conversation management purposes.
- An early example of the chat-based crowdsourcing system is Guardian, a semi-automated chat system that helps wrapping up Web-ABIs into spoken dialogue systems.
- The same authors of Guardian proposed Chorus, a system that allowed end-users to chat directly with crowd workers, who would then propose and vote on candidate responses.
- Evorus is an evolution of Chorus, where conversation automation is obtained by adding, learning, and improving automated responses using past information gained from the crowd.
- These systems demonstrated the technical feasibility of application-specific microtask execution through chatbots.
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Updated 2021-07-29
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Psychology
Social Science
Empirical Science
Science