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Chatterbox: Lowering Barriers for Participation in Microtask Crowdsourcing
- Some researchers noted that microtask marketplaces were often inaccessible to workers in developing countries, and introduced a mobile-based crowdsourcing platform called MobileWorks for OCR tasks, thereby lowering the barriers for participation.
- Other researchers study usability barriers that were prevalent on AMT which prevented workers with little digital literacy skills from participating and completing works, showing that task instructions, user interface, and the workers’ cultural context corresponded to key usability barriers.
- To overcome these barriers and enable better access and participation, authors proposed the use of simplified user interfaces, simplified task instructions, and language localization.
- Complimenting these prior works, the authors of this study proposed that using conventional interfaces that people may be more familiar with as an alternative to standard web interfaces lowers participation barriers.
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Updated 2021-07-29
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Psychology
Social Science
Empirical Science
Science