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Concept
Common Ground
Common ground is a concept of achieving effective communication between users and the system through mutual agreement. The common ground includes three forms: conversational conventions, communal common ground, and personal common ground (Monk, 2003, p. 272). All three forms work together to help users understand and adapt to a system more efficiently.
- Conversational conventions refer to the assumptions of conducting a conversation.
- Communal common ground refers to the assumptions based on experience.
- Personal common ground refers to the mutual understanding between individuals.
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Updated 2022-07-25
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Design Science