The Culture 500 methodology incorporated company-specific language. In most companies, a shopper is a customer, but in Instacart a shopper is a worker.

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For each term in the Culture 500 dictionary, the methodology specified its component words, close variants, sequence and distance between words in a phrase, exclusion terms, and common misspellings.

Per-Term Specifications in the Culture 500 Dictionary

MIT Sloan Management Review project page on measuring culture in leading companies, including the Culture 500 dataset. https://sloanreview.mit.edu/projects/measuring-culture-in-leading-companies/

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The Culture 500 methodology identified words that meant a reviewer was not talking about a specific topic. For example, vision typically refers to a company's strategy, unless it appears in a sentence with dental, pension, or 401(k), in which case it describes a company's benefits package.

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