Social technologies face two key dimensions: competition and interoperability.
- Competition is how social technologies fight for relevance among their users based on functionality and effectivity. 
- Interoperability is how social technologies work in tandem to provide an experience that couldn't be accomplished with a single technology alone.

University of Michigan - Ann Arbor

A way of using digital, and technical resources in order to shape the human social experience

Social Technologies

Jarrahi, M. H. (2012, October). Social technologies and knowledge sharing within and across organizations. In Proceedings of the 17th ACM international conference on Supporting group work (pp. 287-288).

Social technologies and knowledge sharing within and across organizations

Social technology includes:
- 1) Traditional social technology (i.e. emails, phones, instant messengers, etc.)

- 2) Emerging social networking technology (i.e. major public social networking sites, blogs, wikis, and enterprise social networking technologies employed behind firewalls etc.)

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