Short Answer

Evaluating a Business Decision in a Competitive Market

A manager of a coffee shop, located on a street with five other cafes, observes that after raising the price of their most popular latte from $4.00 to $5.00, daily sales of that latte fell from 100 units to 25 units. The manager concludes, "This sales drop is normal for any business that raises its prices. It doesn't tell us anything special about our market." Critique the manager's conclusion. Based on the provided data, what should the manager infer about the price sensitivity of their customers, and why is their initial assessment likely incorrect?

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Updated 2025-08-27

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