Research: Collecting information related to the current project, including the relevant works in the past, that helps to learn the project and discover new aspects.

Face to face conversation: Kim Goodwin, the author of Designing for the Digital Age: How to Create Human-Centered Products and Services, suggests that a one-hour long interview could unveil the potential impacts from different stakeholders. The interview should be anonymous and more like a natural conversation, so the interviewees could be more open about their thoughts and provide more honest ideas.

What to ask: the researchers could use this opportunity to confirm the information and learn more about the project, including the users, what decision has been made, and what are the limitations. It's also important to learn about the stakeholders themselves, such as their role and interests in the project.