- Organization schemes and structure: how people categorize and structure information
- Labeling systems: How people represent information
- Navigation Systems: The sequence and process that users browse or move through information
- Search systems: the way users search for information

The Main Components of IA

Information architecture (IA) is the structure of an information environment. Both physical and digital environments have IA.

San Jose State University

"User experience design (UXD, UED, or XD) is the process of supporting user behavior[1] through usability, usefulness, and desirability provided in the interaction with a product. User experience design encompasses traditional human–computer interaction (HCI) design and extends it by addressing all aspects of a product or service as perceived by users. Experience design (XD) is the practice of designing products, processes, services, events, omnichannel journeys, and environments with a focus placed on the quality of the user experience and culturally relevant solutions. Experience design is not driven by a single design discipline. Instead, it requires a cross-discipline perspective that considers multiple aspects of the brand/ business/ environment/ experience from product, packaging, and retail environment to the clothing and attitude of employees."

Elements of "user experience design" include:
- Research
- Visual Design
- Information Architecture
- Interaction Design
- Usability
- Accessibility
- Human-computer Interaction

User Experience (UX) Design

Rosenfeld, L., Morville, P., & Arango, J. (2015). Information architecture: For the web and beyond (4th ed.). O'Reilly Media, Inc.

Information Architecture: For the Web and Beyond

- Nielsen Norman Group
- Smashing Magazine

User Experience Design Research

- Nielsen Norman Group
- Interaction Design Foundation
- Medium
- Smashing Magazine

User Experience Design References

- Accessible
- Credible
- Desirable
- Findable
- Useful
- Usable
- Valuable

The 7 Factors that Influence User Experience

UX writing is the practice of writing content for users that appears within a product or software. UX writing helps users learn how to interact with different platforms. It is important for UX writers to produce clear and concise interface text for platforms and products.

User Experience Writing

Information Architecture

UI design is more concerned with the surface and overall feel of a design. UI design is a craft where you the designer build an essential part of the user experience. UX design covers the entire spectrum of the user experience. One analogy is to picture UX design as a car with UI design as the driving console.

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