"A UX research and consulting firm trusted by leading organizations world-wide to provide reliable guidance on user experience." This group was founded by Don Norman and Jakob Nielsen.

Nielsen Norman Group

"Founded in September 2006 in Germany, Smashing Magazine delivers reliable, useful, but most importantly practical articles to web designers and developers. We don’t care about trends; we care about things that work or fail in actual projects. We are — and always have been — independent. 14+ years, and still ongoing."

Smashing Magazine

- Nielsen Norman Group
- Smashing Magazine

University of Michigan - Ann Arbor

"User experience design (UXD, UED, or XD) is the process of supporting user behavior[1] through usability, usefulness, and desirability provided in the interaction with a product. User experience design encompasses traditional human–computer interaction (HCI) design and extends it by addressing all aspects of a product or service as perceived by users. Experience design (XD) is the practice of designing products, processes, services, events, omnichannel journeys, and environments with a focus placed on the quality of the user experience and culturally relevant solutions. Experience design is not driven by a single design discipline. Instead, it requires a cross-discipline perspective that considers multiple aspects of the brand/ business/ environment/ experience from product, packaging, and retail environment to the clothing and attitude of employees."

Elements of "user experience design" include:
- Research
- Visual Design
- Information Architecture
- Interaction Design
- Usability
- Accessibility
- Human-computer Interaction

User Experience (UX) Design

User Experience Design Research

- Nielsen Norman Group
- Interaction Design Foundation
- Medium
- Smashing Magazine

User Experience Design References

- Accessible
- Credible
- Desirable
- Findable
- Useful
- Usable
- Valuable

The 7 Factors that Influence User Experience

UX writing is the practice of writing content for users that appears within a product or software. UX writing helps users learn how to interact with different platforms. It is important for UX writers to produce clear and concise interface text for platforms and products.

User Experience Writing

Information architecture (IA) is the structure of an information environment. Both physical and digital environments have IA.

Information Architecture

UI design is more concerned with the surface and overall feel of a design. UI design is a craft where you the designer build an essential part of the user experience. UX design covers the entire spectrum of the user experience. One analogy is to picture UX design as a car with UI design as the driving console.

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