Short Answer

Insurer's Profit Projection vs. Reality

An insurance company plans to offer a new policy for smartphones valued at $1,000. Based on city-wide data, the annual probability of a phone being lost or stolen is 3%. The company sets its premium at $80. After the policy is in place, the actual loss rate among policyholders turns out to be 7%. Calculate both the profit the company expected to make per policy and the actual profit they made. Based on your calculations, explain the underlying behavioral change that accounts for the discrepancy.

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Updated 2025-09-18

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