Relation

Online User Satisfaction and Persistence Measurement Questions

All items measured on a 5 point Likert scale (1- strongly disagree to 5-strongly agree)

To measure teacher, social, and cognitive presence they asked 28 items such as:

  • "I felt part of the class community"
  • "Online learning stimulated my curiosity"

To measure perceived usefulness and ease they asked 4 items such as:

  • "Learning using the online university platform improved my job performance"
  • "Learning to use the online platform was easy for me"

To measure satisfaction they asked 8 items such as:

  • "Studying in this online university is worthwhile to me"

To measure persistence they asked 6 items such as:

  • "I will finish my studies at this university no matter how difficult they may be"
  • "I will certainly enroll next semester"

Data analyzed using SSPS 12.0

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Updated 2020-10-08

Tags

Psychology

Social Science

Empirical Science

Science