Learn Before
Relation
Preparation for usability tests
- Recruiting: recruiting is the most crucial piece to start early. Finding the right people and matching their schedules to yours takes time and effort
- Choosing feature: determine which features to test. Give yourself enough lead time to fine-tune the procedure. A 60 to 90-minute interview can cover five features (or feature clusters). Typical tests range from one to two hours.
- Creating Tasks: tasks need to be representative of typical user activities and sufficiently isolated to focus attention on a single feature (or feature cluster) of the product. Good tasks should be reasonable, described in terms of end goals, specific, doable, in a realistic sequence, domain neutral, and a reasonable length.
- Writing a script: the script is a list of instructions for the moderator to follow so that the interviews are consistent and everything gets done. It generally has three parts: the introduction and preliminary interview, the tasks, and the wrap-up.
0
1
Updated 2021-07-23
Tags
User experience (UX) research
Design Science